Question 1

Is the consultation really free?

Accepted Answer

Yes, the initial consultation is completely free with no obligation. We use this time to understand your business, identify automation opportunities, and provide an honest assessment of how we can help. You will receive valuable insights regardless of whether you choose to work with us.

Question 2

What should I prepare before the consultation?

Accepted Answer

Think about your biggest pain points, repetitive tasks that consume your team time, and any processes where errors frequently occur. If you have process documentation or workflow diagrams, those are helpful but not required. The most important thing is to come ready to discuss your current challenges and goals.

Question 3

How quickly will you respond to my inquiry?

Accepted Answer

We respond to all inquiries within one business day, typically within a few hours during business hours (8AM to 7PM Eastern). For urgent automation needs, mention this in your message and we will prioritize your response.

Question 4

What happens after the consultation?

Accepted Answer

Following the consultation, you will receive a summary of our discussion along with preliminary recommendations. If there is a good fit, we will provide a detailed proposal including scope, approach, timeline, and investment. There is no pressure to proceed and you are welcome to take time to consider.

Question 5

Do you offer ongoing support packages?

Accepted Answer

Yes, we offer flexible support packages ranging from basic monitoring and maintenance to comprehensive managed services. Support can include 24/7 monitoring, regular optimization, priority bug fixes, new feature development, and dedicated account management. We will discuss options that fit your needs and budget.

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